Question 1

Why order from Slice?

Accepted Answer

With Slice, the best pizzerias in your neighborhood are at your fingertips. Ordering is fast and easy. Plus, there’s no crazy fees for you or your local shops. And now, with Slice Rewards, ordering on Slice has just got even better.

Question 2

How does Slice Rewards work?

Accepted Answer

Every order in the Slice app with a subtotal of $30 or more earns you a Pizza Point. 8 Pizza Points gets you a free large cheese pizza, which you can redeem from any eligible shop on the Slice app.

Question 3

How do I join Slice Rewards?

Accepted Answer

Slice gives 15,000 local pizzerias the technology they need for easy online ordering and more. If you’ve ordered from a local shop through Slice you already have a Slice account and are automatically enrolled in the program. If you don’t currently have an account with Slice, you’ll automatically be enrolled in the program when you create one.

Question 4

How do I start earning Pizza Points?

Accepted Answer

Once you are enrolled in the program, you can place an order on the Slice app at any eligible shop and will earn one ‘Pizza Point’ for each order with a subtotal of $30 or more.

Question 5

What counts towards the $30 minimum in order to qualify for a reward?

Accepted Answer

Your subtotal must be $30 or higher. The subtotal amount is exclusive of taxes, the Support Local Fee, promotions, and delivery fees.

Question 6

If I use a discount coupon code can I still earn a Pizza Point for that order?

Accepted Answer

Yes, as long as the subtotal amount is $30 or more. For example, if your order subtotal is $30 and you use a $5 coupon for this order, you will still receive a point for that order.

Question 7

How do I redeem my Pizza Points?

Accepted Answer

Once you’ve earned 8 Pizza Points, they’ll be automatically converted into a “Slice Rewards Pizza Credit”, which you’ll be able to redeem using the Slice app for one large cheese pizza from any eligible store through the Slice app. You may only redeem Pizza Points from a shop where you are already an existing customer. You’ll receive an email, and notification in your Slice app to let you know when you have qualified. To use the reward you will see a ‘Redeem’ button on your Slice Rewards tab in the app as well as when you place an order with the app.

Question 8

Will I earn a Pizza Point on my redemption order?

Accepted Answer

No, you won’t earn a Pizza Point when you redeem your free pizza.

Question 9

Where can I see my Pizza Points balance?

Accepted Answer

You can find your Pizza Points balance in the Rewards tab of the Slice app.

Question 10

Can I use a promo code and redeem my reward?

Accepted Answer

You can’t redeem a Pizza Credit and use a discount code to the same order.

Question 11

Do I earn towards a second reward, if I haven’t redeemed my existing reward?

Accepted Answer

No, you won’t earn additional Pizza Points if you have an unredeemed Pizza Credit. You’ll only start earning pizza points towards your next Pizza Credit once you have redeemed your existing Pizza Credit.

Question 12

Can I use my Pizza Credit for items other than pizza?

Accepted Answer

Your Pizza Credit can only be redeemed for a large cheese pizza.

Question 13

Is there a minimum order amount to redeem my Pizza Points?

Accepted Answer

Orders to redeem Pizza Points must be at least $30 before applying your credit.

Question 14

Is there an expiration date for my Pizza Points or Pizza Credit?

Accepted Answer

Your Pizza Points will expire after 6 months if you don’t make a qualifying order of $30 or above. Your Pizza Credit is valid for exactly 1 year from the date that you earned 8 Pizza Points.

Question 15

Can I combine Pizza Points with friends or family on Slice for redemption?

Accepted Answer

No, you cannot combine Pizza Points.

Question 16

Can I customize my free pizza?

Accepted Answer

Yes, you can customize your free large cheese pizza but normal additional charges will apply.

Question 17

Can I opt out of the rewards program?

Accepted Answer

You can decide to opt out of the program at any time by reaching out to support@slicelife.com, through chat on the Slice app, or through SMS at 234-575-4237.

Question 18

Why can’t I see my rewards status updated?

Accepted Answer

It may take up to 24 hours after a qualifying order for your Pizza Points balance to update. If your Pizza Point still hasn’t been added 24 hours after payment, please get in touch with our customer service team.

Question 19

Where can I redeem my free pizza?

Accepted Answer

You can redeem your free pizza from any shop on the Slice app, as long as you have already ordered from that shop at least once.

Question 20

Do I have to place all orders with the same restaurant to qualify?

Accepted Answer

No, any order on the Slice app with a subtotal of $30 or more from a qualifying store will qualify.

Question 21

Does every order need to be a pizza to qualify?

Accepted Answer

No, anything you order on the menu counts towards the $30 subtotal that earns you a Pizza Point.

Question 22

I’ve earned my 8 Pizza Points but can’t see any shops in my area where I can redeem my Pizza Credit.

Accepted Answer

Please contact customer service for assistance. You can learn more about Slice Rewards by reviewing the Rewards Terms and Conditions.

Question 23

Who is eligible to participate in Slice Rewards?

Accepted Answer

Currently, Slice Rewards is only available to select customers.

Question 24

When did the Slice Rewards program start?

Accepted Answer

Orders placed from April 1st 2021 are valid for Slice Rewards.

Question 25

What if I want to redeem my free pizza at a shop that doesn’t offer large-sized pizzas?

Accepted Answer

That’s ok! You can get a free pizza in whatever available size is closest to large.

REGULARS GET REWARDED

If you love pizza, you’re in the right place. Not only are the best pizzerias in town on Slice, you can get a pie on the house and (soon!) unlock digital badges just for ordering.

EARN FREE PIZZA

SOON: UNLOCK ACHIEVEMENTS

Nobody supports local exactly like you — and you'll be able to prove it with glittery digital decor. Ordering on the app will reveal achievement badges that flaunt your foodie flexes.

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Slice Rewards FAQ